Understanding Stewarding at Spectator Events

NCFE CACHE Level 2 CertificatE

This qualification aims to provide learners with an introduction to the role of a steward at spectator events.

Through this stewarding course, level 2 learners will develop knowledge and understanding of the key concepts which underpin spectator control, crowd monitoring, communication, teamwork and health and safety.

What you will learn

Within this unit your employees will learn about the principles of controlling the entry, movement and exit of people at spectator events, as well as how to recognise and respond to illegal and prohibited items. Learners will also discover how to help spectators with problems, as well as how to deal with challenging behaviour they may encounter.

This unit will give your employees an in-depth look into recognising and responding to crowds problems, as well as how to deal with illegal and unsociable behaviour at events.

In this unit your employees will explore the roles and responsibilities of stewards at spectator events. They will also consider how to prepare for events, including checking a venue for hazards.

Throughout this unit your employees will discover how to respond when dealing with illnesses and injuries in a ‘first-on-scene’ basis. Learners will also consider the appropriate responses when dealing with other emergencies such as missing persons, fire and security alerts.

Within this unit your employees will discover what makes a team successful, how to identify potential barriers to successful team working, and ways in which these can be overcome to ensure they work together effectively.

Here your employees will consider current health and safety legislation, including the procedures and equipment they may need to use when dealing with an emergency. They will also learn to identify hazards and risks in a workplace, and about the responsibilities of both the employer and employee in relation to health and safety.

This unit will give your employees a thorough understanding of the hazards and risks associated with fire in the workplace, including the misuse of pyrotechnics. They will also consider how to control fire risk, and the principles and practice of managing fire safety.

In this final unit your employees will consider different types of vulnerable groups and the policies that are in place to protect children and vulnerable people. They will also explore in-depth information regarding safeguarding, and understand when and who to report incidents to.


  • You will see improved staff retention
  • Employees will achieve a nationally recognised level 2 qualification
  • Employees can learn from their own homes, in their own time
  • Employees get access to award-winning learning and assessment materials
  • Employees will receive subject specialist-support from a Tutor and access to a Learner Support Advisor for everyday queries
  • Funding available – speak to one of our team for more information and to see if your staff are eligible



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