Principles of Team Leading

NCFE CACHE Level 2 CertificatE

Strong team leadership is essential for providing guidance, direction and instruction within a group and inevitably leads to more effective teamwork and more motivated employees.

Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored.

What you will learn

This free course is split into 8 manageable units:

  1. Principles of team leading
  2. Understand business
  3. Understand how to communicate work-related information
  4. Understand how to deliver customer service and resolve problems
  5. Understand how to develop working relationships with colleagues
  6. Introduction to coaching
  7. Introduction to mentoring
  8. Understand personal development


  • Achieve a nationally recognised Level 2 qualification
  • Evidence your competency to employers
  • Further your personal and professional development
  • Learn at a time that suits you without the need to attend college
  • Understand the importance of clear communication



0800 001 5910

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